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英语作文投诉信应该怎么写因为去旅馆住宿,实际与宣传

提问者:截拳道 提问时间:2019年06月22日 17:16:26

问题描述:

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回答者:zcc768955937

I am writing to let you know the deplorable attitude of one of your staff members.

I received my telephone bill for the previous month and found there were some mistakes in calculation: I had been overcharged for 3 long-distance calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. She interrupted me continually and even said it was my fault. Such a way of communicating with clients is unacceptable.

I would like to suggest that you look into the matter as soon as possible and ask the girl to make a formal apology to me. An early response will be appreciated.


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